I ordered the hoodie on April 29, but after seeing no progress on the shipment, I contacted customer support on May 19. Unfortunately, there had been an issue with the courier, which resulted in a significant delay.
From that point on, Arnold from the support team was extremely helpful. He kept me informed throughout the process and ultimately arranged for the hoodie to be reprinted and shipped again.
I had also ordered a mug in the same order, which arrived quickly without any issues. Based on my experience with customer support, I am confident that this is a trustworthy company, and I believe I was simply unlucky with the hoodie shipment. I would not hesitate to order from them again in the future.
I made sure to check the sizing (for a man) to buy my husband this shirt, but unfortunately it was very small (even though I chose the correct measurements) and he isn’t able to wear it.
Seller was very responsive. I had a goofy address since my wife is in a hotel and they accommodated to my shipping needs. Highly recommend this seller