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Refund & Return Policy

Last updated: 8/24/25
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At NextSavePoint, every item is made-to-order with care. Because of this, we generally do not accept returns or refunds unless there’s an issue with your order. We’re committed to making things right if something goes wrong, so please review the policy below.
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1. Order Cancellations
You may cancel your order within 12 hours of placing it, as long as it hasn’t entered production.
Once production begins, cancellations are no longer possible.
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2. Returns
Due to the made-to-order nature of our products, we do not accept returns for reasons such as:

  • Changing your mind after ordering

  • Selecting the wrong size, color, or style

​We recommend reviewing product details and size guides carefully before placing your order.
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3. Refunds
Refunds are available under the following conditions:

  • The item is defective, damaged, or misprinted

  • You received the wrong item compared to your order

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To request a refund:

  • Email info@nextsavepoint.store or use the contact form on our Contact page within 7 business days of receiving your order.

  • Include your order number and clear photos of the item showing the issue.

​Refunds will be issued to your original payment method once approved and may take 3–5 business days to process, depending on your payment provider.
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4. Exchanges
We do not offer exchanges for made-to-order items. However, if your item is defective or incorrect, we’ll gladly remake and ship the correct product at no extra cost.
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To begin the process:

  • Take a photo of the item.

  • Email it to info@nextsavepoint.store or use the contact form along with your order number and a brief explanation of the issue.

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5. Customer Responsibilities
To help ensure a smooth experience:

  • Double-check your shipping address before submitting your order.

  • Review size guides and product descriptions carefully.

  • Contact us immediately if you notice any errors in your order details.

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6. Contact Us
If you have questions or need help with your order, feel free to reach out:
NextSavePoint
Website: https://nextsavepoint.store
Email: info@nextsavepoint.store
Address: 1256 W. Lathrop Road #1017, Manteca, CA 95336

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