Yes. All NextSavePoint products are made to order specifically for you. This helps us reduce waste and deliver unique, high-quality designs with care.

Orders may be canceled within 12 hours of purchase, as long as they have not entered production.

Once production begins, cancellations are no longer possible.

If you need to cancel, please contact us as soon as possible at Contact Page

Because all items are made to order, we do not accept returns or exchanges for reasons such as:

• Changing your mind after ordering
• Ordering the wrong size, color, or style

We strongly recommend reviewing product details and size charts before placing your order.

If there’s an issue with your order, we’ve got you covered.

We will gladly remake and ship the correct item at no extra cost or issue a refund if:

• Your item is defective or damaged
• You received the wrong item

Please contact us within 7 business days of delivery and include:

• Your order number
• Clear photos showing the issue
  

Contact NextSavePoint here

Orders are processed Monday through Friday, excluding major U.S. holidays.

Processing time: 1–5 business days

You’ll receive a shipping confirmation email with tracking once your order ships

Yes, we ship to many international destinations worldwide.

• Processing time: 1–5 business days
• Shipping time after dispatch: typically 5–15 business days
• Total estimated delivery time: 2–20 business days, depending on location and customs
  

International shipping rates are calculated automatically at checkout.

Once your order ships, you’ll receive a tracking number by email.

Please allow up to 5 business days for tracking updates to appear, especially during busy seasons.

If your tracking hasn’t updated after that, contact us and we’ll help.

We’re happy to help with any questions about your order.

Customer Support Hours:

Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)

Response Time:

We typically respond within 24–48 business hours, excluding weekends and holidays.

Contact us here